I had a problem with my beloved KW900L and had to take it in to the KW dealer in Atlanta.
"Only be a couple of hours before we get to you." says the note-taker guy as he walks away after getting my complaint.
Alright! think I, I can wait and still get on the road to get the freight to my customer...who is demanding I get there.
Stoopid me, eight hours (count 'em, 8) later the specialist guy finally deigns to show up (yes, show up at work! Whatta concept!) to work on my Precious. Took him about three hours to fix her right up.
Okay, I'm happy he fixed her but couldn't they have told me the guy wasn't there and wasn't due in for hours?? I could have scooted to my customer and then while empty, gone to the KW dealer in that town to have her fixed. So, I lost a whole day for three hours work. Sumbitch.
The good news is, the fixed part is working like a champ and the guy did a whopping good job. I'd had it worked on a couple of times and the problem kept popping up, sooooo's, I guess I should be happy. Well, I am for the most part, just not happy with being lied to. Boo on Atlanta KW!! :-P
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