Showing posts with label customer. Show all posts
Showing posts with label customer. Show all posts

Friday, December 30, 2011

A Really, Really Sucky Day

Let count of ALL of the things that went wrong today...

First, there were the *ahem* numerous traffic laws I broke. No one seems to have gotten my truck or trailer number and turned me in. No cops have tracked me down. I do consider that a plus.

Second, had a goddammed customer who wanted to make sure we got there early, it is a holiday weekend after all, only to not have the goddammed load not ready.

Third, then said customer (I held off on using "goddammed" again, was getting a little to off course) complained because they wanted us to hurry up and tarp. They wanted to go home. I was just ACHING to tell whomever off the 41st time I heard that. But, it seems no one wanted to get close to me...guess my vibes were a little strong, eh?

Fourthly, hubby had to use their stoopid sling thingy, so he won't fall off of the load. You know, you wear a harness and if you go over the side, it stops you with a snap that will probably break your *&%^(% neck.

Fifthly, my friggin' alarm clock is going off and I don't know how to turn it off. Maybe I'll just take the batteries out.

Yeah, that kinda day...

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Tuesday, December 6, 2011

Okaaaayyyy...Called For Directions, Operator Can't Give Them...It Gets Better...Read on...


Yeah...the stoopidity of companies AND their people...

I will load in the morning at a place in northern Minnesota.  So's, my dispatch gives me a number to call and get directions.  Simple enough, I can do that.

I called the number but they don't have a direction line.  Called back and went straight to the operator and asked for directions.  Still, pretty damn simple, you'd think. 

She tells me she'd have to put my call over to shipping, but, shipping has already gone for the day.  I asked HER for directions and she actually said she can't give out directions, only shipping can!  ....and of course, are gone for the day....

Never in all my born days have I had anyone refuse to tell me where they are located!! 

To top it off, the broker, on my previous call, told me to go on to the shippers, be there first thing in the morning.  Yeah, right.  Well, actually, even if I knew where to go, I'm not going to park where there isn't a bathroom nor some place to eat.  But, the absurdity of not giving out directions.  Somehow this strikes me as stoopid, dense, dumb, i don't even have enough words off the top of my head.  A little gobsmacked!!

Chalk this up to the joys of trucking!!

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Tuesday, April 26, 2011

Customer Locked Us In!!

I mean, really, who doesn't check their premises before locking up and leaving??

Our customer sure didn't!!

Hubby got someone on the phone and the guy came back to unlock...

Never have had that happen before....
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Friday, February 18, 2011

It Just Got Worse

I-80 was shut down last nite, again.

We waited this morning till it seemed like we should 'just go'.  Then all the trucks hit road all at the same time.  We saw where a bunch of truckers were chaining up but didn't make sense to us.  The road was still clear and wet.  So, that means they would drive on pavement with chains...hello?? 

My weather radar on my fancy-schmancy phone showed a real storm ahead of us.   So we called the customer and he said Monday would be just fine for delivery.  The shipper wasn't the happiest but I'm not going to take the chance of delivering and then get stuck with nowhere to go. 

Actually, it's not my driving that worries me, it's all the other nut-4-wheelers out on the road.  It seems that quite a few just don't understand that we all have to share the road and it wasn't made just for them.  So, they take chances and heaven forfend they get into a wreck?  Then it's the truckers fault.  Although I'm still betting that my insurance is way better than their insurance....

Better to stay and tick off a few people than to take a chance and have everything come down about our ears.